CANCELLATION POLICY

✨ FRECKLED OPAL BEAUTY Salon Policies — Please Read Before Booking ✨ CANCELLATION POLICY A 50% fee will be charged for any cancellations made within 48 hours or less of your scheduled appointment time. ✨ NO-SHOW POLICY No-shows will be charged a 100% fee and will be required to prepay for all future bookings with a card on file. ✨ LATE POLICY Life happens — I get it! I offer a 15-minute grace period, but please communicate with me if you’re running behind. If you arrive late: • We may need to shorten or remove nail art (French, designs, etc.) depending on my schedule. • After 15 minutes, you will be marked as a no-show, and the no-show policy will apply to the card on file. ✨ DEPOSIT POLICY A non-refundable deposit is required to secure your appointment: • Standard services: $20 • Mini services: $5–$15 Your deposit goes toward your final balance and must be paid before your appointment. All deposits are non-transferable — they cannot be given to another person or moved to a different appointment. ✨ REFUND POLICY All sales of services and products are final. If you have any concerns with your service, please contact me within 48 hours so I can help resolve it. ✨ FILL POLICY I do not fill nail enhancements that I did not apply. This protects the integrity of your natural nails and ensures the quality of work associated with my name. No exceptions. ✨ GUEST POLICY Please do not bring extra guests or children to your appointment unless arranged with me prior to your service. This ensures safety, focus, and the best possible results for you. ✨ SERVICE TIME EXPECTATIONS Please respect my time — quality work cannot be rushed. • New clients: Appointments may take up to 2 hours. • Returning clients: Typically 1–2 hours, depending on your nails and the artwork requested. ✨ PAYMENT METHODS ACCEPTED • Cash — preferred • Venmo: stephaniesullivan426 • Cash App: $sdhurst426 • Debit/credit card on file — charged at the end of your appointment --- 🍒💙 APPOINTMENT PREP CHECKLIST 💙🎱 🪩 MANICURE CHECKLIST 🍒 Arrive with bare nails (soak-off needed if product is present) 🎱 Avoid picking or peeling old product 🍒 Come with clean, dry hands — no lotions or oils beforehand 🎱 Remove rings before your service for clean, easy prep 🍒 Bring inspo photos if you want specific designs 🎱 Avoid using cuticle nippers at home — this can cause cuts 🍒 Let me know if you have allergies, sensitivities, or nail concerns 🎱 If you’re rough on your hands, consider booking builder gel for added strength 🪩 PEDICURE CHECKLIST 🎱 Wear comfortable clothing that allows easy access to your feet 🍒 Avoid shaving your legs for 24 hours prior 🎱 Choose your polish color in advance (optional but helpful!) 🍒 Bring open-toed shoes to wear afterward 🎱 Let me know about any cuts, abrasions, or sensitivities before we start 🍒 Don’t apply oils or heavy lotions beforehand 🎱 Bring cozy socks if you’re getting gel polish on your toes 🍒 Communicate any foot sensitivities (ticklish, tender, etc.) 🎱 If you currently have gel polish on your toes, let me know for timing 🪩 COMFORT + VIBES 🍒 Bring your headphones, e-reader, book, or AirPods 🎱 You’re welcome to watch or listen to something on your phone 🍒 I have a tablet available for music or videos if you prefer 🎱 Want silence? Girl, just tell me — I love a quiet appointment too 🍒 Bring a drink or water if you like to sip + relax 🎱 Need to use the restroom before we start? Just tell me 🪩 NEW CLIENT EXPECTATIONS 🍒 First-time appointments may take extra time — zero pressure 🎱 If you’re unsure which service to book, message me first 🍒 Please arrive 5 minutes early to settle in + relax 🎱 Share your nail goals with me (shape, length, strength) — I’ll guide you Xoxo, Stephanie ✌🏻